• Professionalism
• Knowledge
• Customer Service
• Profit Partnerships
• Be the preferred distributor by suppliers.
• Exceed information reporting requirements.
• Exceed standards for operational requirements.
• Be an employee oriented company.
• Benchmark against other distributors and exceed productivity and profitability standards.
• Be a good corporate/community citizen with involvement in each local market area.

Exceptional Customer Service:
Simply stated, we strive to exceed the expectations of our customers for service within the financial, operational and ethical capabilities of the company.

Attitude:
How we interact with our business partners and our team members is a reflection of our attitude. We strive to develop an attitude that conveys Enthusiasm, Proactiveness, Confidence & Commitment, Pride and Synergy.

Our Work Ethic Philosophy:
Our team has a strong work ethic and knows that without effort there are a few successes.

Trust: Every relationship must be based on trust. In our environment, this means that we expect and return a level of trust with our employees, suppliers and customers.

Employee Equity: Our employees are our greatest asset and are valued accordingly. Employees are treated with respect and courtesy. They are confident that we will conduct our business ethically. In return, the company demands courtesy, respect and ethical behavior.

Customers: They can trust us to deliver a high quality product, to exceed their expectations for customer service and to respond to all concerns with a sense of urgency. Our customers expect us to conduct business in an ethical manner.

Suppliers: They can trust us to keep our commitments, to accomplish our agreed upon objectives, and to respond with concern and urgency to any issues or questions that arise