Mission, Vision & Values

At CSB our mission is to:

Be the preferred Direct Store Delivery (DSD) vendor in the market area through:

  • Professionalism
  • Knowledge
  • Customer Service
  • Profit Partnerships

  • Be the preferred distributor by suppliers.
  • Exceed information reporting requirements.
  • Exceed standards for operational requirements.

  • Be an employee oriented company.
  • Benchmark against other distributors and exceed productivity and profitability standards.
  • Be a good corporate/community citizen with involvement in each local market area.

Core Values

As a market leader we conduct business with Integrity, Partnership, and Quality will all of our employees, suppliers, and customers with a commitment to excellence.

Integrity:

We strive to exhibit the utmost in moral principles and values through our employees and in every product we sell.

Partnership:

We work to create strong and lasting partnerships to offer top quality products our customers and create a better community for all.

Quality:

We hold ourselves to the highest standards and take pride in everything we do.

Exceptional Customer Service:

Simply stated, we strive to exceed the expectations of our customers for service within the financial, operational and ethical capabilities of the company.

Professionalism

Provide industry leadership.

Increase profits for our customers, suppliers and company.

Grow the business for all stakeholders.

Present a professional image in our appearance, behavior and facility.

Be a consultant and partner for our customers.

Listen to our business partners and employees.

Always put our customers first, both internal and external.

Attitude:

How we interact with our business partners and our team members is a reflection of our attitude. We strive to develop an attitude that conveys the following:

Enthusiasm:

A positive mental attitude. We are proud of our business and of our team. We are excited about the future. This excitement and assurance is vital to our success.

Proactive:

Being proactive is more than taking initiative. It is recognizing that we are responsible for our own choices. We celebrate those in our organization that accept responsibility and make things happen.

Confidence & Commitment:

We are committed to succeeding. We will succeed if we make a commitment, set goals and execute a plan to accomplish those goals. This knowledge and action creates a confident atmosphere within individuals, teams and the organization.

Pride:

We are proud of our accomplishments of our team. Our teammates understand that intelligent effort and hard work equals success. The journey as well as the destination is a source of pride for all teammates.

Synergy:

Win-Win. Whether a personal or professional relationship, we seek ways to find win-win solutions that benefit all involved. It is not my way or your way, but a third way that is better, our way. Our way is about solving problems, seizing opportunities and working out differences through creative cooperation.

Our Work Ethic Philosophy

Our team has a strong work ethic and knows that without effort there are a few successes.